Tiffani is active in the profession and developed the largest existing virtual volunteer program, which operates on behalf of Best Friends Animal Society. She is a principal in Tiffani Hill & Associates, which offers training, workshop facilitation and consulting services for nonprofit organizations of all sizes. In addition to holding the professional credentials of Certified Volunteer Administrator and Certified Executive Leader, Tiffani has received additional training and experience in:

  • Volunteer Risk Management
  • Volunteer Performance Assessment
  • Interpretation & Public Speaking
  • FEMA-certified Disaster Response
  • Burnout & Compassion Fatigue
  • Conference planning
  • Training Curriculum Development
  • Training & Workshop Facilitation

Published Work

  • Contributing writer, CharityChannel Press
    Contributing author for Nonprofit Agenda (newsletter of Center for Nonprofit Advancement)
    Contributor to book The New Breed: Understanding & Equipping the 21st Century Volunteer, by Jonathan McKee & Thomas W. McKee

Professional Experience

  • Board Member, Northern Oregon Volunteer Administrators Association
  • Grantmaking Board Member, Community Presbyterian Church Missions Programs
  • Designed and managed international volunteer programs of over 1,200 active multi-cultural volunteers, including disaster response teams
  • Developed and implemented a database of 17,000+ volunteers
  • Developed first volunteer center for animal welfare industry
  • Experience in both social services & animal welfare industries

Browse Articles by Tiffani Hill

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Are We Asking Too Much? Charging Volunteers for Training

In today’s economy, our budgets are shrinking and our need for volunteers is growing. We all know that volunteers are not “free labor.”  It costs money to have a successful program that implements our professional best practices. According to the "The Cost of a Volunteer” by the Grantmaker Forum on Community and National Service, “21…

Is a Vacation Volunteer Program for Your Organization?

Vacation volunteering is not a new concept. According to a March Christian Science Monitor issue, Global Volunteers started offering volunteer trips 23 years ago (http://www.csmonitor.com/2007/0309/p25s01-lihc.html). This Minnesota-based nonprofit has been joined by organizations such as World Volunteer Web and Globe Aware in providing opportunities for individuals and small groups to make a difference while they…

Respecting Your Time, and Others'

It is not fair to ask of others what you are unwilling to do yourself. -- Eleanor Roosevelt A domestic violence agency in the Pacific Northwest provides volunteers to work with the local sheriff’s department. They’re called “Call Back” volunteers and their job is to go through the stacks of police reports on domestic violence…

Breaking Up with Difficult Volunteers

As I sat down to write this article, it occurred to me that volunteer resources managers (VRMs) are laying the foundation to break up with a volunteer from the first moment they contact our organization. This is not how I want to view my application process. I want to think that everyone who calls or…