Scott Martin, M.Ed., is a Volunteer Services Administrator with the Delaware Volunteer Resource Center in Dover, Delaware. He has worked in the field of volunteer management for 15 years, holding positions as a volunteer manager in a small non-profit, the director of a national service program and as a professional in a state office of volunteerism. He is also the lead instructor for Delaware's certificate program in volunteer management.

Scott's most recent project was the creation of the 50+ Community Service Resource Center, a community-based recruitment center offering computer-assisted assessment, resource library of local, national and international volunteer opportunities and referral services.

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From "Us and Them" to "We": Participative Organizational Culture

If you want to know how the retirement of the Baby Boomers will change volunteerism, look at how Boomers changed the workplace. When leading-edge Boomers began to assume positions of leadership in America’s corporations, they embraced a philosophy known as participative management. Participative management is about distributing power in an organization so that everyone can…

Participative Visions in Volunteer Management: Selected Quotations (Part 2)

In 1999, AVA published “Positioning the Profession” an initiative to redefine and bring greater visibility to volunteerism. The document called for a new vocabulary emphasizing “civic involvement, innovation and results.” The profession, it said, needs less emphasis on concepts like volunteer, volunteer manager, coordination and maintaining the status quo and greater emphasis on ideas such…

Participative Visions in Volunteer Management: Selected Quotations (Part 1)

[Editor's note: This is part one of a two-part article.] What I have described as participative volunteer management in my immediately prior two-part article is not a new idea. The concept of sharing decision-making power with volunteers so they are empowered to initiate change has occurred with some frequency in the literature of volunteer management since the early…

Participative Volunteer Management: The Emerging Paradigm? (Part 2)

Editor's note: This is a two-part article Volunteer Empowerment The truth is that we really don’t trust our volunteers all that much. Yes, we are very grateful when they do the jobs we have designed and carry them out in the exact way we intended. We take every opportunity to thank them for what they…

Participative Volunteer Management: The Emerging Paradigm? (Part 1)

Editor's note: This is a two-part article. Many of us are beginning to sense that formal, organizationally-based volunteerism is in trouble. Probably no two volunteer resources managers will agree on what the problem is, but more and more of us are feeling that we are out of step with the world around us. The late…

Participative Volunteer Management: The Emerging Paradigm? (Part 1)

[Editor's note: This is a two-part article.] Many of us are beginning to sense that formal, organizationally-based volunteerism is in trouble. Probably no two volunteer resources managers will agree on what the problem is, but more and more of us are feeling that we are out of step with the world around us. The late…