I N  M E M O R I U M
Jill Friedman Fixler, one of the original members of the CharityChannel professional community, died over Thanksgiving weekend, 2014. She is greatly missed.

She was a nationally known leader recognized for her innovative approaches to re-inventing, re-engineering, and re-vitalizing nonprofit and public sector organizations. She combined her skills as a trainer, facilitator, public speaker, and coach to promote excellence in volunteer engagement, strategic planning, and board and organizational development for organizations throughout the United States and Canada.

Jill had more than thirty years of experience. The list of organizations with which she worked includes: health and human services agencies; community centers; faith-based organizations; government; and cultural, environmental, and animal welfare organizations.

She was a frequent presenter at national and regional conferences, including the Ontario Hospital Association, National Multiple Sclerosis Society Leadership Meeting, American Society on Aging National Conference, Hostelling International-USA National Council Meeting, Professional Administration of Volunteer Resources-Ontario Training Meeting, American Hospital Association - Association of Volunteer Resource Professionals National Conference, and the National Conference on Volunteerism and Service.

Her many articles on volunteer engagement and board development have appeared in CharityChannel's Volunteer Management Review and Nonprofit Board and Governance Review, as well as E-Volunteerism Journal.

Jill was a contributing author to YOU and Your Nonprofit, published by CharityChannel Press, as well as the author of Boomer Volunteer Engagement: Collaborate Today, Thrive Tomorrow and the Boomer Volunteer Engagement: Facilitator’s Tool Kit. In September, 2010, Jill received the prestigious Marlene Wilson Award for contributions to the profession of volunteer resources management from Denver’s DOVIA (Directors of Volunteers in Agencies).

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Engagement 2.0: Cultivating Volunteer Relationships Online

We have been hearing a lot of buzz in the media about the impact of Web 2.0 on nonprofits. Many nonprofits are starting to incorporate social networking and social media into the work they do. However, we have also found that many nonprofit leaders feel overwhelmed and confused by this new trend and are having…

The Individual Volunteer Plan: Developing Top Volunteer Talent

Volunteer recognition and retention are inextricably intertwined if you approach both strategically. Traditional recognition events (banquets) and rewards (pins, certificates) are not likely to retain the best and brightest talent -- people who could add tremendous value as volunteers anywhere. It is not enough to update your events or rewards, though there is often value…

Measuring Volunteer Program Results

If you share our drive to strengthen non-profit organizations, you probably also share a sense that your organization’s volunteers and staff members are “doing good work.” But how do you know the differences your programs, services, and volunteers make? How do you prove it to current and potential donors and volunteers? They want to know…

Capacity Building Part 2: Creating a Tipping Point for Change

In my travels around the country working with nonprofit organizations on creating a culture of volunteer engagement, where do we start? This may seem like a basic question but it comes from a deep concern about how to make sustainable change within organizations. We are all too familiar with the big initiative roll out. They…

Capacity Building Part 1: Building Nonprofit Organizational Capacity through Civic Engagement

It is time to reinvent volunteer management by transforming the work that volunteers do into a civic engagement enterprise. The emphasis of volunteer engagement in the latter half of the twentieth century was on the management of volunteers. These programs were built on two important premises: 1) volunteers can and should be professionally managed, and…

Taking Stock: The Key to Improved Board Performance

Nonprofit boards of directors have many responsibilities, and it is easy to become so focused on critical needs and issues that other key elements of board performance receive little, sometimes no, attention. Many boards are made up of members with limited board experience. These members are not only learning about the organization, but also trying…