The article
No, Blackbaud, we’re not ready for Agentic AI
“It is going to be taking action,” he said. “That is its job. It is going to be reaching out to your donors.”
A few days ago, Blackbaud University held a webinar for the company’s nonprofit customers titled “Are You Ready for Agentic AI? A Human First Readiness Check for Nonprofits.” The session came one day after Blackbaud announced four new AI agents for its platform, so this was the education arm briefing practitioners the morning after a product launch. What was said in that hour has disturbed us since.
The replay and the transcript are in the article, so you can hear it for yourself.
It is the evidence behind the open letter, and the reason the two of us wrote it together.
The open letter →



